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YOUR PRO TEAM

Providing Strategic Marketing Solutions and Mortgage Loan Setup for Processing

STRATEGIC MARKETING

With every order, you can count on:

 

A dedicated acct. rep with years of experience helping to guide your success. A replacement policy that is second to none. 24/7 access to world class banking level collateral analysis so that you can fund! A FREE AVM and property report with every lead.

 

 

* Conduct introductory call to the member within 24 hours of application submission.

* Contacts member to remind them to contact their appraiser to schedule an inspection; will act as intermediary between member and appraiser to assist with scheduling issues.

* Conducts outbound calls to members to review appraisal results.

* Counsels members with low-value appraisals and restructures loans under guidelines of original product.

* Creates and sends 15 day letters to member informing member of required actions or have the loan closed as incomplete.

* Reviews rate lock extension requests.

* Reviews credit report extension requests.

* Acts as intermediary between member and USAA Vendor Relations during appraisal disputes.

* Primary job function will be to staff inbound loan set up

 

 

MTG SETUP FOR PROCESSING