YOUR PRO TEAM
Providing Strategic Marketing Solutions and Mortgage Loan Setup for Processing
With every order, you can count on:
A dedicated acct. rep with years of experience helping to guide your success. A replacement policy that is second to none. 24/7 access to world class banking level collateral analysis so that you can fund! A FREE AVM and property report with every lead.
* Conduct introductory call to the member within 24 hours of application submission.
* Contacts member to remind them to contact their appraiser to schedule an inspection; will act as intermediary between member and appraiser to assist with scheduling issues.
* Conducts outbound calls to members to review appraisal results.
* Counsels members with low-value appraisals and restructures loans under guidelines of original product.
* Creates and sends 15 day letters to member informing member of required actions or have the loan closed as incomplete.
* Reviews rate lock extension requests.
* Reviews credit report extension requests.
* Acts as intermediary between member and USAA Vendor Relations during appraisal disputes.
* Primary job function will be to staff inbound loan set up